Custom-built conversation intelligence for HubSpot and Salesforce teams

The signals are in your client conversations. Nothing is reading them.

Your team records calls, logs emails, and updates the CRM. But the pattern that predicts a lost client, a stalled deal, or a cooling relationship sits unread across thousands of conversations. We build the intelligence layer that reads them — configured to your stack, your workflow, your industry. Not a platform you adapt to. A system we build and run for you.

Free 30-minute call. We’ll show you what your data is hiding — whether you’re replacing a platform or building from scratch.
62%
of relationships that churned showed warning signals 60+ days before — caught when someone’s looking
4–8 hrs
per client an account manager spends prepping QBRs and renewal decks — eliminated
more likely to retain a client when the last conversation’s open items are tracked and followed up

Your CRM shows what the team logs. Not what’s real.

The signals are in your client calls and emails. Nothing’s running to surface them.

Account manager noted

“Call went well — following up next week.”

AI signals

Client mentioned a competitor twice, response time has slowed 40%, last three action items unaddressed.

Pipeline says

8 active retainer clients, all green.

AI signals

2 accounts cooling — email engagement dropped, calls declining in frequency. At renewal risk in 60 days.

New team member onboarded

“Shadowed for 30 days — ready.”

AI signals

Top performer’s renewal conversation approach worked 4-for-4 last quarter. New AM hasn’t seen it — has a QBR tomorrow.

Off-the-shelf platform

$14K/year for 10 seats. Same dashboards, same rigid workflows as everyone else.

Custom-built

Your intelligence layer, on your stack, configured to how your team actually works. A fraction of the per-seat cost — and you own the system.

How we work

Audit. Build. Run.

Three phases. You see value in the first one.

01
Intelligence Audit · 2 weeks

We analyze your conversations and show you what you’re missing

We take 20–30 of your recorded calls and your CRM data, process them, and deliver a report: your top unaddressed signals, at-risk relationships, engagement gaps, and patterns your team hasn’t seen. The kind of intelligence a dedicated analyst would find — except tuned to your specific context, not generic dashboards.

02
Build · 4–6 weeks

We configure the system on your stack

We connect your call recordings and CRM, configure the intelligence layer — account health logic, signal extraction, engagement tracking — and set up Slack and email delivery. Your team gets the dashboard and automated notifications.

03
Run · monthly

Intelligence delivered every week, automatically

The system processes new calls and CRM data weekly. Account managers get client health signals. Leaders get retention risk and pipeline visibility. We maintain the system, tune extraction quality, and meet monthly to review what’s working.

Pricing

Audit engagements typically start at $3–5K. Build and run pricing scoped on the discovery call. For context: off-the-shelf platforms run $100–150/user/month with an annual lock-in. Our engagements typically cost less for a 10–20 person team — and you own the system.

Who we work with.

Teams on HubSpot or Salesforce who need intelligence on what’s happening in client relationships — built for their specific context, not a generic platform they have to adapt to.

VP Sales / CRO

Accountable to the number

You need to know which deals are real and which reps are struggling — before it shows up in the forecast.

Founder / CEO

Still close to the deal

You want to understand what’s actually happening in your pipeline and client relationships — not a summary filtered through two layers of management.

VP Client Services / Account Director

Accountable to retention

You need to know which accounts are at risk before the renewal conversation — not after a client has already started shopping around.

BD Director / Managing Partner

Pipeline lives in your head

The CRM exists but doesn’t tell you which relationships are warming up and which are going quiet. You need that surfaced automatically.

Probably not the right fit if — you don’t use HubSpot or Salesforce, you have fewer than 20 active client relationships, you don’t record or log any client conversations, or you have an in-house data engineering team who can build this.

We spent years trying to get our CRM to tell us what was actually happening in our client relationships. It could tell us what the team had logged — not what was really going on. So we started building on top of it. Pulling from call recordings, matching patterns across accounts, writing automations to surface what kept getting missed.

Slowly, things started coming back up. Opportunities that had been sitting quietly in folders of recordings nobody had time to listen to. Context that reps used to have to dig for before every call. Deals that were starting to slip — visible early enough to actually do something about it.

We looked at the platforms out there — good products, but built for everyone. We wanted something that fit exactly how our team sold. So we built it. Now we build it for other teams too.

— Rajeev, co-founder

Book a discovery call.

We’ll map out what your data is hiding and what we’d build. 30 minutes. No commitment.

Start with the audit

We analyze your actual calls and CRM — you see your own blind spots, not a generic demo. Low commitment, high signal.

Design partner spots open

Taking on 3–4 teams per quarter as design partners — direct input into what we build next.

No commitment until you see value

The audit is self-contained. If it doesn’t surface something useful, you walk away with the report and owe nothing else.

We typically reply within a few hours.